Ledgeview Partners

Business Analyst /Project Manager

US-WI-Appleton
4 months ago
ID
2015-1031
# of Openings
1

Overview

Our Microsoft Dynamics and Salesforce Consultants forge a solid relationship and advise customers on ways to improve efficiency and solve their business problems by utilizing or integrating CRM software solutions.

 

 

Responsibilities

The PM/BA has the overall responsibility for the project.  You identify and manage the project, including the scope, budget, and schedule.  You will consult closely with the customer to analyze its business processes against the standard CRM functionality.  The ideal candidate will then design and deliver a solution to meet the customer's business requirements with or without the help of the implementation team.

Simply put, your responsibilities include:

  • Building positive relationships with customers
  • Analyzing the business objectives of the stakeholder and developing solutions to their business issues.
  • Leading the planning and implementation of a moderate project under 2,000 hours
  • Developing the project plan, including the project tasks and resource requirements
  • Elicit and document current business processes
  • Troubleshoot issues that arise and provide recommendations for workarounds
  • Translate business requirements to functional requirements and future state business processes, which are passed to Software Developers

 

 

 

 

 

 

Qualifications

As the PM/BA, you must be able to interact and communicate with customers/stakeholders at a variety of levels.  You are detail oriented with strong problem solving, relationship building skills and report project status/risks accurately.  You love to analyze situations and solve problems.  Our Dynamics and Salesforce consultants hold a Bachelor's degree in Computer Science, Business Information Systems, Information Technology, or a related field.  Additionally, they have the following experience:

 

  • Three (3) + years of business analysis experience with software implementations
  • Three (3) + years of consulting experience

  • Three (3) + years of experience with CRM software, preferably Microsoft Dynamics CRM or Salesforce.

 

Microsoft Dynamics CRM or Salesforce certifications are a plus!  So are PMP or BA certifications.

 

 

 

 

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